Chief Digital Officer Full Time

The Aged Care Quality and Safety Commission (ACQSC) is the national regulator of Commonwealth subsidised aged care services. ACQSC‘s primary responsibility is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care by holding providers to account for their performance including compliance with legal obligations. Through activities spanning engagement, education and guidance, complaints handling, monitoring and investigation, and management of non-compliance, the ACQSC is focused on delivering world class regulation that empowers people who use aged care, promotes best practice care and services, and builds confidence and trust in Australia’s aged care system.

This is an incredible opportunity to make an impact as a senior executive leader in an organisation with true purpose and focus on supporting critical care services to the Australian community.

The Role:
Reporting to the Deputy Commissioner Corporate, the Chief Digital Officer will drive the Commission’s digital transformation and strategic digital integration and renewal. The position plays a key leadership and stakeholder management role and will represent the Commission at a range of external fora including Government, industry and interagency events.

The role will partner with key stakeholders to deliver innovative and effective system and service changes, build resource capacity and capability, and deliver effective operational outcomes in line with the Commission’s Digital Strategy and regulatory posture. To achieve this, the Chief Digital Officer will shape and guide the Commission’s design, adoption and use of digital tools, platforms, technologies and systems to optimise its business operations and services.

Operating in a complex, diverse and dynamic environment, the Chief Digital Officer leads and builds capability within the Commission’s ICT and Digital teams. The role will develop the ICT and Digital sections to become fully integrated and effective business support functions, that implement strategies and operational processes and operate in a collaborative way, meeting the changing needs of the Commission. The Chief Digital Officer promotes systematised, flexible and customer focused support models and leads the delivery of systems and approaches to working that collectively, reduce ICT and cyber security risks, improve service and system integration, modernise business practices, and strengthen communication, customer service and service responsiveness within the organisation.

Success in this role will be as a result of:

• A demonstrated ability to lead and deliver successful digital transformation projects and build a robust digital ecosystem within a complex public sector organisation.
• A demonstrated ability to drive digital innovation, champion the use of digital technology and practices and achieve adoption of these approaches across a business.
• Demonstrated experience in building Standard Operating Procedures and systems using the Lean Six Sigma framework (or equivalent).
• A strong understanding of and ability to operationalise sound project management principles, effective governance arrangements and a productive approach to vendor management.
• Highly developed written and oral communication skills and ability to effectively manage interpersonal relationships, collaborate with business partners/clients and communicate with influence and respect.
• Highly developed leadership and management skills, including the ability to lead a team in a dynamic environment, encourage innovative ideas, build trust, provide support, coach, mentor and guide teams and emerging leaders, and foster a positive and supportive team culture.

Notes

• Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit https://www.apsc.gov.au/citizenship-aps
• Successful candidates must be willing to undertake a pre-employment screening.

Applications must include:

• A maximum 2-page cover letter/pitch outlining how your relevant experience aligns to the knowledge and skills and key responsibilities set out in the role description as well as the capabilities outlined in the APS Integrated Leadership System for the SES Band 1 classification level.
• A resume of no more than 6 pages outlining qualifications, experience, and expertise.
• The names and contact details of two referees who have direct and relevant experience of your work.

For further information please contact:

Matthew Smee, Principal Consultant – Hudson Executive

E: matthew.smee@hudson.com | M: +61439074251

Applications Close: 11.59pm 15th September 2024

Like to know more? To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Matthew Smee Principal Consltant at Hudson Executive at matthew.smee@hudson.com, quoting Ref No. 240267.

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