Applications have closed
Chief Operating Officer (COO) – Operations Focused
Location: Elmsford, NY (Greater NYC area)
Compensation: $200,000–$250,000+ base + bonus and future equity potential
Relocation: Available for the right candidate
Reports To: President and Executive Team
About The Company
Fast-growing building materials and professional supply distributors in the Northeast, with over 50 branch locations across the U.S. and Canada — and still expanding.
Family-owned and operated since day one, we’ve built our success through hard work, humility, and relentless customer focus. We’re now scaling from $250M to $500M in the next seven years, fueled by new markets, new products, and a mix of organic and acquisition-based growth.
We need an operator who can turn our growth momentum into repeatable systems and scalable processes — not from behind a desk, but by being in the field, sleeves rolled up, getting it done.
The Role
This is not a “traditional” COO role.
It’s a hands-on operations leadership position for someone who thrives in the field — visiting branches, walking the yards, talking to drivers, and turning operational chaos into clarity.
You’ll own the operational heartbeat of the company: logistics, distribution, fleet, facilities, and process discipline across 60+ locations. You’ll start by learning the business firsthand, then build and document the playbook for how it should run at scale.
Key Responsibilities
Operational Leadership
- Oversee and optimize day-to-day operations across 60+ branches, ensuring consistency and accountability.
- Develop, implement, and enforce Standard Operating Procedures (SOPs) — gather best practices from the field, document, train, and roll out.
- Establish operational KPIs (inventory turns, stockouts, delivery metrics, fleet utilization, branch profitability, etc.) in partnership with Regional Managers.
- Own the expense side of the P&L; drive cost control, productivity, and margin improvement across all branches.
- Manage fleet operations — vehicle maintenance, scheduling, downtime tracking, and compliance.
People & Culture
- Work hand-in-hand with Regional and Branch Managers to align execution, communication, and accountability.
- Lead with humility — earn trust by listening first, acting second.
- Maintain professionalism and appropriate distance while fostering strong working relationships.
- Build future leadership capacity through mentoring and structure — not ego.
Facilities & Infrastructure
- Ensure all facilities are properly maintained, safe, and operationally efficient.
- Manage third-party vendors and service providers for maintenance, repairs, and upgrades.
Continuous Improvement
-
- Conduct operational audits and branch visits (initially 50–70% travel).
- Identify inefficiencies, document findings, and build scalable, data-driven solutions.
- Partner with leadership to define and execute the operational roadmap to $500M+ revenue.
What We’re Looking For
-
- 10–15+ years of operational leadership in distribution, logistics, or multi-location businesses (building materials, plumbing, electrical, or industrial supply ideal).
- Proven experience developing SOPs, scaling multi-site operations, and leading teams through process alignment.
- Strong background in fleet management, warehousing, inventory, and logistics.
- Hands-on, field-driven leader — not a “PowerPoint COO.”
- Humble, grounded, professional, and respected by the workforce.
- Experience with P&L management and KPI creation.
- Preferably from companies like Home Depot, Grainger, Fastenal, Ferguson, SiteOne, Heritage Landscape, or similar.
- Comfortable working in a family-owned, fast-paced, entrepreneurial environment.
- Willing and able to travel regularly (up to 50%, higher initially).
- Must be based in or willing to relocate to New York / Northeast region.
Compensation & Growth
-
- Base Salary: $200K–$250K+, depending on experience
- Bonus: Performance-based incentive plan
- Equity: Future participation opportunity as the company approaches $350M+ revenue
- Full benefits package included
“Why” To Get Excited About:
This is a rare opportunity to build the operational backbone of a high-growth, family-run distribution company scaling toward a half-billion in revenue. If you’re looking for a seat where your decisions directly move the needle — and you don’t mind grease under your fingernails along the way — we’d like to meet you.
C1OO
