Reporting to the Health Service Chief Executive Officer, the Chief Operating Officer will provide executive leadership for day-to-day patient-centred operational services across THHS, translating strategy into measurable clinical, operational, workforce and financial outcomes. The role carries significant accountability across the Health Service, including approximately $1.2 billion in operating budget and 5,900 FTE, spanning five Clinical Divisions, Facilities and Integrated Support Services, hospital-wide patient flow and Public Health.
Key Responsibilities
Provide executive leadership across the delivery of safe, effective and efficient patient-centred healthcare services
Translate the Health Service’s strategic priorities into integrated operational plans and measurable performance outcomes
Drive operational excellence, productivity, service improvement and contemporary models of care across a complex multi-site environment
Lead performance against key clinical, operational, workforce and financial targets, ensuring effective resource allocation and sustainable service delivery
Provide executive oversight of commissioning major infrastructure and service development initiatives, including new and expanded healthcare services
Lead and develop high-performing executive and operational teams, fostering a culture of accountability, collaboration and continuous improvement
Provide executive leadership during major emergencies as the designated Health Incident Controller
Build strong relationships with government, healthcare providers, community organisations and other key stakeholders across North Queensland
Background & Qualifications
Significant senior executive leadership experience within a large and complex healthcare or public health environment
Demonstrated experience leading large-scale, multi-site health service operations and multidisciplinary teams
Strong understanding of healthcare strategy, operational performance, workforce planning and financial management
Proven track record of delivering service improvement, transformation and organisational performance outcomes
Strong experience in governance, risk management, quality and patient safety
Highly developed financial and commercial acumen, with experience managing significant budgets and resources
Exceptional communication, influencing and stakeholder management skills, with the ability to operate effectively at executive and government levels
Relevant tertiary qualifications in health, business, management or a related discipline; postgraduate qualifications will be highly regarded
This is a career-defining opportunity for an accomplished healthcare executive to lead operational performance across one of Australia’s most significant regional health services and contribute to the delivery and development of healthcare for communities across North Queensland.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
