Chief of Staff to the CEO Full Time

Tilt is at the forefront of commerce, building a net-new way to buy and sell online. As we enter our next phase of growth, we’re rebuilding the CEO Office and seeking a Chief of Staff to work directly with the CEO on fundraising, investor relations, and company-wide performance.

This is a rare role for someone who wants to operate at the center of a fast-scaling consumer tech company, shaping how we raise capital, run the business, and build a high-performance culture capable of delivering a generational outcome.

About Tilt

Tilt’s mission is simple: Make Commerce Alive.

From static store website builders to impersonal marketplaces, today’s ecosystem is aging fast. It was built for transactional experiences, not for the new generation of merchants who grow through attention, community and personality.

In the UK alone, millions of shoppers, from sneakerheads and Y2K girlies to collectors and parents, have signed up to Tilt. Our platform has helped sellers go from zero to £1M+ in earnings, and hundreds more earn above the UK median income.

And we are just getting started.

Your Mission

Tilt is levelling up. We are rebuilding the CEO Office to focus on three core pillars:

1. Investor Relations

You will own the operational backbone of our investor relationships:

• Monthly investor updates (clear, timely, high-signal)
• Board decks, board minutes, and follow-ups
• Maintaining an always-ready investor data room
• Ensuring narrative consistency across updates, decks, and conversations

2. Capital Raises

You will help Tilt bring on world-class investors:

• Own fundraising processes end-to-end (planning, timelines, materials, CRM)
• Craft and refine pitch decks, memos, and supporting materials
• Coordinate diligence and manage inbound/outbound investor workflows
• Act as the founders’ thought partner on positioning, story, and momentum

3. Team Performance & Operating Cadence

You will help build a company that performs at an elite level:

• Implement and evolve OKRs, KPIs, and performance tracking
• Own Company Business Reviews (CBRs): prep, facilitation, actions
• Build internal frameworks that reinforce accountability and speed
• Help maintain a high bar through healthy attrition and clear expectations

This role is both strategic and deeply hands-on. You are the CEO’s right hand in ensuring Tilt is structurally ready for hyper-growth.

What You’ll Do

0 to 3 months

• Rapid self-directed learning to deeply understand Tilt, the market, and the CEO’s expectations and working style
• Take full ownership of monthly investor updates
• Step directly into an active capital raise, managing processes end-to-end
• Align company OKRs and KPIs into a coherent performance system
• Own preparation, execution, and documentation of Company Business Reviews

3+ months

• Automate and systematise previously manual workflows
• Partner with the CEO on org planning (6–12 months ahead), identifying gaps and key hires
• Proactively build investor relationships ahead of future raises
• Shape strategies to increase external momentum and “buzz” around Tilt
• Help ensure Tilt is consistently regarded as one of the most exciting consumer technology companies in the world

Who You Are

• Deeply interested in consumer technology — you actively read, track, and think about the best companies in the space
• A rare mix of analytical rigour and creative storytelling
• Obsessed with details, but biased toward action and momentum
• Exceptional written and visual communicator, especially for investor-facing narratives
• Highly organised, dependable, and proactive, you don’t need close supervision
• First-principles thinker with strong problem-solving instincts
• Comfortable operating in ambiguity, pressure, and high-expectation environments

Nice to Have

• Experience in fast-paced, high-autonomy startup environments, ideally Series B+
• Exposure to venture capital, private equity, or fundraising processes
• Prior experience working directly with founders or CEOs

Why Tilt

• You’ll be joining a mission-driven team backed by world-class investors (TechCrunch)
• You’ll own meaningful systems from day one, with real scope and autonomy
• You’ll work alongside curious, kind, and wickedly smart teammates
• You’ll help redefine how millions of people shop online

Curious what it’s like to work at Tilt? Start here.

Or just download the app on the UK App Store or UK Google Play and see for yourself.

Location: On-site (5 days a week from London, King’s Cross office)

Perks & Benefits

• 29 days off, plus UK bank holidays
• Your birthday off, no questions asked
• Share options to become a true stakeholder in our success.
• 3% pension contribution from Month 2 (auto-enrolment)
• MacBook and tech budget to get you set up your way
• Gym membership
• Free Deliveroo if you’re working late

We welcome applicants from all backgrounds and experiences, and we’re committed to fostering an inclusive, diverse workplace.

If you don’t meet every single requirement in the job description, please don’t be put off from applying. We value potential and a willingness to learn over ticking every box — your unique perspective could be exactly what we’re looking for.

Let us know if you need any adjustments during the application process — we’re happy to help.

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