Overview
We are seeking a Chief of Staff – Federal to join our US Federal Industry Solutions Delivery (ISD) organization. This leader will drive strategic business operations, executive communications, and special projects across an 800+ person consulting business.
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
Responsibilities
Business Operations
- Facilitates rhythm of business (ROB), creating clarity in ambiguous situations to facilitate and drive prioritization and decision making for leaders across the organization.
- Leads and oversees processes to ensure alignment across stakeholders, and reviews process execution and performance to ensure results align with business priorities, mutual commitments, and scorecard needs.
- Contributes to organizational design conversation and drives successful implementation of organizational plans and strategies (e.g., translates high-level strategic plans into concrete execution).
- Establishes key indicators of success in alignment with strategy to streamline business strategy execution. Works across the organization to report against and adjust targets if necessary.
- Works in partnership with Finance on budgets and develops long-term forecasting plans in partnership with the leadership team.
- Tracks financial progress against budget and may manage complex budgets with significant negotiation.
- Facilitates hiring and headcount strategy for the organization.
Executive Leader and Team Communications
- Leads executive-level communication with a variety of internal audiences. Ensures alignment with business priorities.
- Develops content and messaging related to the team’s mission and key projects, organizational/company strategy and vision.
- Articulates this strategy for the leader. Proactively seeks out relevant content (e.g., security requirements, priorities, and/or updates) to communicate to the organization.
- Optimizes the leader’s time by structuring the communication strategy for the business and organizing the daily communications of the leader.
- Performs triage and ghostwriting on behalf of the leader to expedite leader’s time.
Maximizing/ Extending the Leader
- Serves as a thought leader and trusted advisor to the leader in multiple areas (e.g., setting key goals, priorities, and definitions; culture and health; industry/business knowledge).
- Synthesizes insights and leverages expertise to influence the leader, leadership team, and organization.
- Builds and cultivates relationships with leaders and executives at scale for the business while using understanding of audience needs to ensure the optimal use of leaders’ time.
- Creates alignment within partnerships by providing an objective point of view, ensuring all voices are heard, synthesizing ideas, and creating an action plan. Acts as a proxy for the leader.
- Carries out related reporting and exception management as required.
- Organizes executive visits, including events with customer leadership
Organizational Health
- Ensures a healthy scorecard for the team/organization, champions and influences culture initiatives aligned to defined People Strategy, connecting leaders and teams to One Microsoft Diversity and Inclusion (D&I) plan resources and guidance.
- Partners with Human Resources (HR), leader, and business management community on best ways to apply company guidance, accelerate progress related to culture and inclusion, and define communications and action plans for the organization in response to employee signals.
- Capitalizes on team strengths and identifies development areas, strategizing, planning, and directing execution of trainings.
- Tracks the use of role-based compliance trainings and new trainings (e.g., security). As needed, drives training completion rates and/or program execution.
Special Project/Programs and Initiatives
- Drives cross-team projects as needed to meet the changing business environment and to manage complex business needs.
- Leads project/program management to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple disciplines and business organizations.
- Leads strategic innovation and experimentation.
Qualifications
Required/minimum qualifications
- Bachelor’s Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.
Other Requirements:
Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.
Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Additional or preferred qualifications
- Willing to obtain a US Security Clearance
- Master’s Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR Bachelor’s Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 15+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.
Business Management IC6 – The typical base pay range for this role across the U.S. is USD $130,900 – $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 – $303,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
