Cambridge, UK (hybrid) | Reports to the CEO | CEO Office
The Opportunity
At IntelliSense.io, we are pioneering the future of industrial decision intelligence. Our platform is trusted by Tier 1 and Tier 2 global mining leaders and cutting-edge secondary metal recycling operations.
We combine digital twins of individual industrial processes with AI agents for machines and humans, including role-specific solutions like a “Digital Metallurgist” or “Digital Geologist”, predictive ambient agents, and a 24/7 site memory that survives shift changes and staff turnover. As an AI-first company, we harness intelligence across everything we do to cut time-to-value and scale rapidly.
We are hiring a Chief of Staff – Commercial to the CEO. You will work across ARR, NRR, pipeline, accounts and deals to keep the commercial cadence, decisions and workplans moving.
What you’ll do
- Run the monthly ARR, NRR and pipeline review with growth, commercial and Revenue Ops leaders, and track regional targets, coverage gaps and gross margin per site.
- Own the commercial workplan: ARR bridge, sales capacity model, ICP and account tiering, partnerships, Europe and Africa coverage, renewals and Revenue Ops.
- Track the account approval path and the thresholds that let the CEO delegate; prepare the CEO for key customer, partner and deal conversations and pricing decisions.
- Run the leadership cadence: weekly leadership, monthly reviews and quarterly planning, with agendas, pre-reads and follow-through.
- Keep one decision log and action tracker, with an owner and date on every item, shared with the Chief of Staff, Technical.
- Prepare board, investor and Strategic Advisory Board material with Finance, and drive the commercial side of our organisation change.
- Agree every commercial commitment with the Chief of Staff, Technical, and scale your work through the tools and agents our Enablement and Agentic Engineering teams build.
What you’ll bring
Must-haves
- Significant experience (typically 8 or more years) in strategy, operations, consulting, sales operations or a Chief of Staff role in a scaling software or industrial technology company.
- Commercial fluency: enterprise deal cycles, pricing and commercial terms, ARR and retention metrics.
- A track record of running a cadence across senior peers without line authority.
- Experience preparing board or investor material with Finance.
- Strong analysis and writing: you turn messy inputs into one clear page.
Nice-to-haves
- Mining, metals or industrial technology experience.
- Hands-on use of AI tools or automation in your own work.
You’ll work with integrity, communicate openly, and have a bias for execution. This is not an executive assistant or project-management role.
What we offer
- Unlimited holidays: we trust you to manage your time and your energy.
- True flexibility: work in a way that brings out your best results.
- Performance bonuses.
- A diverse team spanning the UK, Ireland, Spain, Chile, Saudi Arabia, Australia and beyond.
Location and right to work: Cambridge, UK, hybrid. You must have the right to work in the UK.
Our process: a 30-minute call with our People team, a commercial interview, a panel interview, and a thorough background and references. We aim to make an offer within about 8 weeks.
Inclusion: We welcome applications from people of every background. If you need any adjustments during the process, tell us and we will make them.
