The Chief Executive (CE), North Puget Sound, is the senior accountable executive for the strategic, operational, clinical, financial, cultural and community performance of the local care network. Reporting to the North Division Chief Executive, the CE translates division and enterprise direction into an integrated local strategy and ensures disciplined execution across acute care, ambulatory care, medical group partnerships, clinical programs, shared services, philanthropy and community-facing activities.
The CE leads through a highly matrixed operating model and builds a unified leadership culture across Providence Regional Medical Center Everett, Swedish Edmonds, Swedish Mill Creek, and the medical groups. The role establishes clear accountability for safe, high-quality, compassionate care; access and growth; patient and caregiver experience; financial sustainability; workforce performance; regulatory readiness; and service to communities, especially people who are poor and vulnerable.
A central expectation is effective partnership with the executive team for the medical groups. The CEO and medical group leaders jointly align market strategy, physician and advanced practice clinician engagement, recruitment, access, referral pathways, ambulatory growth, clinical quality, service-line development and the transition of patients across care settings. The CE also represents Providence as a trusted executive partner for boards, physicians, caregivers, donors, community leaders, and other external stakeholders.
Essential Functions
- Mission-Centered Executive Leadership
- Models Providence Mission, Values, Vision and Promise in decisions, relationships, stewardship and service.
- Creates a visible, inclusive and accountable leadership culture grounded in servant leadership, trust, integrity and respect.
- Balances enterprise standards with local community needs and escalates material risks, barriers and opportunities to the North Division Chief Executive.
- Strategy, Growth and Market Position
- Leads development and execution of a multi-year North Puget Sound strategy aligned with North Division and enterprise priorities.
- Uses market, community, clinical, workforce and financial insights to prioritize growth, transformation, partnerships, consolidation and investment.
- Advances primary and urgent care access, regional service-line growth, ambulatory development, appropriate use of acute facilities, care-at-home capabilities, and digital innovation.
- Ensures strategic initiatives have accountable executive sponsors, milestones, benefits, risks and corrective action plans.
- Integrated Delivery and Providence Medical Group Partnership
- Serves as the senior service-area partner to the Medical Group executive team and establishes shared priorities, governance and measures of success.
- Aligns hospital, ambulatory and medical group plans for access, physician recruitment, referral integrity, care coordination, clinical quality, capacity, service-line performance and consumer experience.
- Builds productive relationships with employed and independent physicians, advanced practice clinicians and medical staff leaders.
- Resolves cross-continuum barriers and promotes reliable handoffs, shared clinical standards and coordinated resource decisions.
- Quality, Safety and Patient Experience
- Serves as executive champion for patient and caregiver safety, high reliability, whole-person care and continuous improvement.
- Partners with medical, nursing, quality and operational leaders to establish clear quality, safety, experience and regulatory accountability.
- Ensures timely review of serious events, performance variation, patient concerns and compliance risks, with sustained corrective action.
- Creates transparency through a balanced scorecard reviewed routinely by the executive team and appropriate governance bodies.
- Operational and Financial Stewardship
- Holds overall accountability for operating performance, financial results, productivity, capital stewardship, capacity, throughput and execution of improvement plans.
- Ensures annual operating and capital plans support strategy, affordability, quality, workforce needs and long-term sustainability.
- Challenges unwarranted variation and directs recovery action when performance is below plan.
- Ensures executive decisions are supported by data, clear decision rights, appropriate governance, and documented follow-through.
- People, Culture and Leadership Capability
- Builds a high-performing executive team with clear roles, shared expectations, and enterprise-minded collaboration.
- Partners with the service area CHRO to advance caregiver experience, workforce planning, labor relations, organizational effectiveness, succession planning and leadership development.
- Develops diverse, ready-now and future executive talent through coaching, stretch experiences, mission formation and exposure to broader operations.
- Ensures leaders communicate to connect and inspire, partner for greater success, and remain accountable for culture and performance.
- Governance, Community and External Relations
- Serves as the principal local executive liaison to designated governing, community and foundation boards.
- Builds trusted relationships with civic, business, public sector, education, philanthropic and community partners.
- Partners with foundation leadership to align philanthropy with service-area strategy and community needs.
- Represents Providence with credibility, transparency and a clear commitment to community health and access.
- Compliance, Risk and Emergency Readiness
- Ensures compliance with applicable laws, regulations, accreditation standards, policies, ethical standards and board requirements.
- Maintains effective systems for enterprise risk identification, escalation, mitigation, and monitoring.
- Ensures organizational readiness for emergencies, business continuity, workforce disruptions, and other material operational events.
- Owns local care network performance and the integrated action plan for material gaps.
- Recommends local care network strategy, annual operating plan, capital priorities, and major organizational changes for approval through established governance.
- Appoints, develops and holds accountable designated local care network executive leaders, consistent with delegated authority and enterprise policy.
- Ensures decisions crossing hospital, medical group, shared service or division boundaries are resolved through the appropriate dyad, matrix or governance forum.
- Provides timely, accurate, and transparent reporting to the North Division Chief Executive and applicable boards.
- Partner for greater success: Build shared ownership across ministries, medical group, functions and the North Division; place enterprise and community outcomes above organizational silos.
- Communicate to connect and inspire: Provide clear context, listen actively, explain decisions and maintain visible leadership presence with caregivers, physicians and communities.
- Accountable for culture and performance: Set explicit expectations, track results, act promptly on gaps, and recognize progress while modeling Providence values.
- Lead with trust: Demonstrate integrity, transparency, humility, inclusion, and respect in every relationship.
- Advance Mission sustainability: Steward resources responsibly so Providence can continue serving all, especially those who are poor and vulnerable.
Qualifications
Education & Credentials
- Master’s degree in healthcare administration, business administration, public health, nursing, medicine or a related field; or an equivalent combination of education and executive experience as permitted by organizational policy.
- Advanced clinical or business preparation and formal mission or executive leadership formation (preferred).
- FACHE or comparable executive credential, appropriate to professional background (preferred).
Experience & Expertise
- Ten or more years of progressively responsible senior leadership experience in a complex healthcare organization, including accountability for strategy, operations, quality, financial performance and organizational change.
- Demonstrated experience leading through matrixed relationships and partnering effectively with physicians, medical groups, boards, and community stakeholders.
- Executive accountability for a multi-site or service-area portfolio spanning acute and ambulatory care, with experience in integrated delivery, growth, transformation and labor environments (preferred).
- Enterprise and systems thinking with the ability to translate strategy into measurable execution.
- Demonstrated financial, operational, clinical, and market acumen.
- Expertise leading change, improving performance, and sustaining accountability in a complex matrix.
- Ability to use data and balanced measures to identify risk, set priorities, and evaluate outcomes.
Professional & Leadership Capabilities
- Executive presence, sound judgment and the courage to make and communicate difficult decisions.
- Ability to build trusted physician, caregiver, board, community and philanthropic relationships.
- Commitment to quality, safety, health equity, inclusion, affordability and service to vulnerable communities.
- Exceptional written, verbal, listening, facilitation, negotiation and conflict-resolution skills.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate’s placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requsition ID: 456847
Company: Providence Jobs
Job Category: Strategy & Planning
Job Function: Administration
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 4015 SS OPS MGMT WAMT 3
Address: WA Everett 1321 Colby Ave
Work Location: Everett Medical Ctr Colby-Everett
Workplace Type: On-site
Pay Range: $0 – $0
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
