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Meet the Team
At Cisco, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what’s most meaningful to them: their students, patients, customers, and businesses. We’re making IT and networking easier, faster, and smarter with technology that simply works!
Your Impact
The Chief of Staff is a strategic advisor and operating partner to the Head of Cloud Engineering, working alongside his Senior Engineering Leadership Team. You will help establish, facilitate and drive the operating cadence of a rapidly growing engineering team. You will focus on building trust, improving coordination between teams, communicating with Cisco as a whole and most importantly assist the Head of Cloud Engineering and his senior staff on organization transformation. This is an Individual Contributor role and can be fully remote or based out of a Cisco office.
- Act as a sounding board to senior leadership on matters of strategy, team efficiency, and operations
- Hold the agenda for staff meetings
- Maintain a strategic backlog of topics for the leadership team
- Continuously look for opportunities to improve the operating cadence of the organization as it scales
- Drive strategic initiatives around developer happiness and quality
- Drive priorities through weekly meetings, tracking actions, and shaping off-sites
- Find opportunities to increase leadership team effectiveness based on an understanding of product, ops, and strategic needs of the company
- Lead engineering-wide strategy and planning processes (OKR planning, quality meetings, release planning, headcount planning, talent ops, budget, DEI, etc.) and represent the Head of Cloud Engineering in meetings when needed.
- Work hand-in-hand with colleagues on the Finance, People and Operations teams to drive employee happiness and engagement, recruiting efficiency, headcount allocation, training, facilities, budget management, etc. This includes reviewing budget proposals, vetting budget requests for merit and authenticity and monitoring spending.
- Drive a communication plan that builds awareness of the team vision, key accomplishments, and impact throughout the organization.
- Help ensure our recruiting efforts and hiring process are streamlined, attract top talent, and build on our diverse, inclusive, people-first culture. Evolve the organization design, headcount forecasting, and staffing plan against team strategies and product priorities.
Minimum Qualifications:
- 10+ years of experience working in a software product environment (ideally SaaS) supporting engineering/operations functions or similar proven experience in a Chief of Staff role.
- Experience in executive-level advising and interdepartmental collaboration.
- Excellent relationship building skills: you influence, persuade, and build trust across your organizations.
- Excellent analysis and problem-solving skills: you see the bigger picture, seek root causes, synthesize details, and break down obstacles into manageable work.
- Exceptional written and verbal and communication skills, and a refined skill in tailoring messages to specific audiences in their preferred channels.
- Comfort with ambiguity and a bias towards action and experimentation to drive progress.
- A growth mindset, boundless creativity and adaptability, high situational awareness.
Does this sound like you? We’d love to hear from you!
At Cisco, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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