Shape the future of NSW’s major insurance schemes
- Represent NSW at the highest levels across government and industry
- Lead strategy, performance and governance of an $800M+ organisation
Lead a high-impact regulatory agency shaping outcomes for millions of people across NSW.
About the Role
Reporting to the Minister, with accountabilities to the Secretary, Department of Customer Service and the SIRA Board, you will set the strategic direction and oversee the performance of SIRA to ensure effective, risk-based regulation of NSW’s key insurance schemes.
This is a significant organisational leadership role responsible for driving reform, improving customer outcomes, and ensuring scheme sustainability and affordability. You will work in close partnership with the Board, providing balanced, strategic advice to support strong governance and decision-making.
About You
You are a highly experienced senior executive with strong regulatory leadership capability and the ability to operate at the highest levels of government.
You will bring:
- Experience leading in complex regulatory, policy or service delivery environments
- A track record of delivering reform and system-wide outcomes
- Demonstrated ability to work in partnership with boards and government
- Strong stakeholder engagement and influencing capability
- Sound judgement across governance, risk and financial oversight
- Clear, authoritative communication and a values-based leadership approach
Why Join Us
- Lead system-wide reform in critical insurance schemes
- Influence outcomes for workers, motorists and homeowners across NSW
- Work at the forefront of regulation and policy
For more information, please refer to the linked Role Description.
Apply Now
If you are an experienced regulatory leader with a proven track record of partnering with boards and government to deliver meaningful reform, we encourage you to apply.
Submit your CV and cover letter outlining your experience and suitability.
Remuneration: Public Service Senior Executive (Band – total remuneration package commensurate with experience.
Contact: dcs_executiverecruitment@customerservice.nsw.gov.au
Applications close: Friday, 3 July 2026 at 9:59am
SIRA is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all backgrounds.
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact dcs_executivetalent@customerservice.nsw.gov.au.
