TDS is a leading profit‑for‑purpose organisation in the UK’s private rented and new‑build housing sectors, protecting 2 million tenancy deposits worth £2.6bn and resolving 33,000 disputes each year. We also operate the New Homes Ombudsman Service, helping to resolve disputes between new‑build homebuyers and developers. Our mission is to reduce disputes, raise standards and improve renting for all. With 300 colleagues and a £39m turnover, we continue to expand our technology‑enabled services and reinvest surpluses to deliver social impact and support two charitable foundations.
We are now seeking a Chief People Officer to lead our People functions across the Group. Reporting to the Group CEO, you will shape and deliver a Group‑wide People & Culture Strategy, champion an inclusive and high‑performance culture, and ensure TDS attracts, develops and supports exceptional people.
Key responsibilities include:
- Developing and delivering a Group‑wide People & Culture Strategy aligned to organisational values, mission and long‑term strategic goals.
- Leading organisational development, cultural transformation and employee experience initiatives that strengthen collaboration, engagement and leadership capability across TDS.
- Championing a positive, inclusive and high‑performance culture rooted in fairness, customer focus and continuous improvement.
- Leading the Group’s DEI strategy, ensuring equality, representation and inclusive practice at every level.
- Overseeing HR policy, workforce planning, organisational design, employment relations and compliance across all jurisdictions in which TDS operates.
- Designing and embedding Group‑wide talent, learning, development and performance frameworks that support capability‑building and succession planning.
- Overseeing reward, benefits and wellbeing strategies that promote fairness, competitiveness and colleague engagement.
- Leading and developing our People team, ensuring a modern, data‑driven and business‑partnering approach.
You will be a senior People leader with experience in complex, multi‑site, values-led organisation with a strong track record in strategic HR leadership, organisational development and culture change. You will bring expert knowledge of UK employment law, DEI, talent development and HR best practice, along with inclusive, people‑centred leadership and strong alignment to TDS values and social purpose.
This is a great opportunity to shape the culture, capability and colleague experience of a successful, socially‑purposed organisation making a meaningful difference to millions of renters, new homeowners and property professionals across the UK.
TDS is committed to being a diverse, inclusive organisation and welcomes applications from all backgrounds.