Chief Operating Officer Full Time

The Opportunity :

PepperPointe Partnerships is looking for individuals who are excited by, and thrive in, an environment of impactful change. Our team spirit is evident every day, and we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other.

If you are determined, solutions-oriented, collaborative, and committed to excellence, then we would love to have you join our organization as we work to make a positive impact in the communities we serve.

The Chief Operating Officer is responsible for ensuring the successful performance of each dental office through improved profitability, increased quality of care and operational excellence. This position will develop and manage high-quality clinical programs and activities.

*This role is based onsite at our Lexington, KY location*

A Day In The Life Of :

• Identifies clinical practices and standards of care to ensure the delivery of exceptional quality of care
• Collaborates with practices to achieve strategic, financial and growth objectives
• Identifies opportunities for resource optimization and continuous quality improvement
• Develops and monitors clinical quality control processes and systems
• Participates in overall strategic operational and clinical goal setting and actively manages against set targets to achieve results
• Strategically identifies and solves complex problems effectively with an emphasis on developing proactive approaches
• Partners with the leadership team to deploy appropriate mechanisms to ensure accurate financial budgeting, reporting and forecasting for a defined area
• Identifies trends to proactively address and mitigate financial impacts
• Oversees compliance and risk management efforts
• Leads all business intelligence and reporting and oversees IT support
• Supervises all capital projects and lease management
• Oversees vendor management and procurement
• Supervises area managers to create and maintain a high performing team that provides a high level of support to the dental practices
• Oversees hygiene program and administrative support staff

What You’ll Bring To The Table :

• Bachelor’s degree in Business or related field or an MBA.
• 5 -10+ years experience in leading a complex dental business enterprise
• Leading a team through field and support operations
• IT knowledge
• Proven working experience managing a P&L
• Strong ethical leadership abilities
• Excellent written and verbal communication skills
• Strong people skills
• Outstanding organizational skills
• Ability to make projections three years into the future
• Proficient business, operational and financial acumen
• A track record of affecting positive, strategic and innovative change and improvement
• Strong communication, organization, and time-management skills
• Ability to inspire team performance
• Proven effective analytical and problem-solving ability

What We’ll Offer in Return

• Medical, dental, vision and life benefits
• 401K with company match
• A company culture built on Core Values of:
• Fearlessly chasing the challenge
• Relentlessly pursuing results
• Serving with tenacity
• Working with an uncompromising commitment to honesty

About PepperPointe Partnerships
PepperPointe Partnerships is a dental service organization (DSO) with an innovative approach to proactively address the challenges and industry changes practitioners face, create efficiencies at the practice level and provide support with non-clinical tasks, allowing practitioners to focus on providing excellent patient care. PepperPointe seeks to redefine what it means to be a DSO by fully leveraging the strengths and culture of doctor-owned dental practices, and a growth strategy for greater synergy and protection among all dental practitioners. Through the PepperPointe platform, we offer maintained doctor ownership, a collaborative network of doctors, and help clinical teams achieve the greatest success in providing excellent patient care. PepperPointe offers doctors an optimal exit and entry strategy, with partnership opportunities for every career stage, to help preserve and extend the practice legacy, and do so on their terms.

PepperPointe is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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