Chief Operating Officer Full Time

“If you are always trying to be normal, you will never know how amazing you can be” We want you to be amazing! Would you like to make a difference and fulfil your greatest potential? We have exciting opportunities to advance your career and expand your skills in a supportive and progressive environment. Come and join our amazing team in our brand new state-of-the-art dental facility and truly make a difference to the local people in Suffolk and North East Essex.

We are a new and innovative Dental Social Enterprise and unique partnership with the University of Suffolk and Suffolk and North East Essex Integrated Care Board that truly wants to make a difference to people through the delivery of accessible NHS dental care. We are a purpose-led and values driven organisation. Our mission is clear, we are here to deliver ‘ordinary dental care delivered with extraordinary care.’ The University of Suffolk Dental CIC represents a step-change in dental care in Suffolk and North East Essex and we are looking for passionate, talented people to join us. Work for a social enterprise with a people-first culture.

We care about the wellbeing of our people and know you have lives beyond the workplace, we offer a flexible suite of benefits, these include: Competitive salary Generous Annual Leave entitlement Workplace Pension Continuous Professional Development & Training Opportunities Family Friendly Policies Flu vaccinations for staff Uniform State-of-the art dental facilities DBS check fully funded We celebrate and promote equity, diversity & inclusion and encourage the unique contributions of all our dental team that drive our success. Job summary To contribute to the development and implementation of the University of Suffolk Dental Community Interest Company (UoS Dental CIC) overall strategy and business plan whilst driving operational excellence to deliver financial sustainability. To work with the board ad key stakeholders to develop an integrated strategy that is aligned with the UoS Dental CIC ethos and agenda. Work with clinical and operational teams to develop and implement robust performance management arrangements.

Ensure effective reporting, management and appropriate escalation on all aspects of service performance including analysis, problem-solving, agreed actions and forecast. Where there are performance gaps or failures, lead and support teams to undertake agreed actions in a timely manner. To actively participate at board meetings and prepare appropriate reports and presentations to highlight performance in order to facilitate discussion and ensure sound decision-making. To develop strong relationships with customers, partners and stakeholders, providing appropriate and relevant information, advice and guidance, resolving complex issues through creative and unique solutions that support the strategic needs of the business.

For informal enquiries or a conversation about the post, please contact Katherine Facey at DentalCIC.EA-CEO@uos.ac.uk Please see the Job Description for a list of main duties and responsibilities. Part time and Full time applications will be considered. About You Educated to Degree level or able to demonstrate equivalent experience. Postgraduate Qualification in a Management Discipline (or able to demonstrate equivalent experience).

Experience of producing and analysing healthcare data, delivering associated clinical activity and quality assurance reports, together with compliance and governance data Proven understanding of budget setting and experience of delivering healthcare-business objectives within tight budgets. Ability to establish and maintain positive and effective working relationships with key stakeholders and to facilitate the CIC goals. Ability to influence or persuade others to gain acceptance or agreement with ideas and approaches. Ability in implementing and delivering on directors’ decisions and policies.

Understands the interface between the role of directors, management and clinical delivery. Works with managers and colleagues to continually improve the quality of service delivery within the overall organisational governance frameworks and corporate objectives Experience of managing and developing personnel including appraisal, performance and recruitment. Demonstrate understanding and commitment to equal opportunities, equity, and the promotion of cultural competency. A commitment to personal values and standards which match those of the Social Enterprise.

Join us in building a Dental Social Enterprise that is transforming dental care so it’s fit for a changing and modern world. Be a part of a team that positively impacts the lives of local people and communities through collaboration and innovation – APPLY TODAY!! Closing Date: 20th September 2024.

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