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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Chief of Staff will report into the EVP, Chief Strategy & Corporate Development Officer of the organization, while directly working with, and supporting the President and CEO. In this role, while supporting the President and CEO, they will engage and work with the Managing Committee and Senior Leadership Group (top ~200) as a strategic partner to drive key strategic and operational initiatives, in alignment with the CEO’s vision and priorities. This will include maintaining a wholistic view of the bank’s operation, while driving the execution of tasks, initiatives and priorities with great attention to detail.
The successful candidate will be a strategic thought partner to the CEO and Managing Committee, with a bias for accountability and action, paired with a strong ability to communicate clearly and persuasively, and with an innate ability to focus on details and execution without losing sight of the broader business strategy. This role is Minnesota based.
ESSENTIAL FUNCTIONS
- Serve as a trusted and strategic execution partner to the President and CEO, while engaging with the Managing Committee and broader Senior leadership Team; will provide the CEO with data-driven insights, reports, updates, and recommendations to facilitate informed decision making on critical topics
- Will ensure impactful and action-oriented Managing Committee meetings by preparing agendas, attending, supporting with facilitation when needed, and tracking follow-up actions and key outcomes
- Work closely with the CEO and key partners, including the broader administrative team to fully optimize the CEO’s calendar and time as needed: will ensure intentional and proactive management of calendar and activities to fully optimize the CEO’s time, in alignment with the CEO’s vision and priorities
- Lead and execute high-impact projects assigned by the CEO, ensuring alignment and accountability across senior leadership. When not directly leading, will still play a key influential role in advising and supporting the leadership team, in alignment with the broader business strategy
- Proactively identify and prioritize key issues and opportunities, developing strategies in partnership with the broader leadership team to solution and capitalize where appropriate
- Build and sustain trusted relationships with internal and external stakeholders to advance the CEO’s agenda and organizational goals
- Provide oversight and coordination around internal and external CEO messaging, working closely with Corporate Communications, Human Resources, and other key partners
- Plan and prepare for all major CEO and Managing Committee events, including media interface, townhalls, industry boards and forums (BPI, EWS, TCH), client visits, video recordings, community appearances; collaborate with other areas to prepare presentations, talking points, and briefing notes on behalf of the CEO
- Gather leadership perspectives on critical issues and/or opportunities as they arise; facilitate leadership with a high degree of transparency and high-touch communications, and ensure the appropriate stakeholders are included in relevant decisions and actions
- Facilitate a short, weekly business briefing across all areas and synthesize key findings to share with the CEO and Managing Committee members when appropriate
- Manage the SBR/SFR process: strategic business and functional reviews through an established operational calendar – once or twice per year
- Continually scan the environment for trends, innovations and new technologies that impact the business and educate the broader U.S. Bank management team on the changing and evolving landscape
- Identify and achieve measurable outcomes in a timely, cost-effective, and employee centric manner – drive day to day actions and priorities, balancing short-term needs with long-term priorities
- Ensure risk controls are in line with U.S. Bank’s risk appetite, policies, and regulatory expectations. Interact with the regulators and internal risk partners as needed on behalf of the business, ensuring full alignment with the CEO on all messaging
QUALIFICATIONS & EXPERIENCE
The successful candidate will bring a demonstrated history of leadership experience in the financial services industry, and have a background in Strategy, Consulting, Business Operations, and/or Planning leadership roles.
IN ADDITION, THE PREFERRED LEADER WILL HAVE THE FOLLOWING
- MBA or equivalent experience
- Relevant industry leadership experience across most areas of our portfolio
- Demonstrated ability to oversee and coordinate a complex portfolio of projects and initiatives
- Familiarity with translating high-level organizational goals into actionable plans and ensuring follow-through
- Proven experience researching, compiling, and synthesizing complex and/or large quantities of data into executive briefing documents
- Experience in streamlining and maintaining operational systems, including organizing meetings, tracking deliverables, and driving accountability across teams
- Demonstrated experience anticipating challenges and implementing proactive solutions
- Exceptional communication, interpersonal, and influencing skills with the ability to build trust quickly across multiple audiences and stakeholders
- Proven experience managing sensitive information and communications with the highest level of discretion
- Requires travel and schedule flexibility based on the CEO’s schedule and priorities
LEADERSHIP & MANGEMENT BEHAVIORAL COMPETENCIES
- Collaboration and Engagement: Drives strong partnerships and leads with one U.S. Bank thought leadership
- Drives for Results: Drives execution, continuously improves the core, and reallocates resources at pace
- Disrupts & Challenges: Creates possibilities from new and innovative thinking; generates disruptive change; leads change
- Leads Innovation: Encourages innovative thought; challenges the status quo; scales and invests in new ideas
- Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action
- Risk and Controls Mindset: Drives financial risk management anchored in business strategy
CULTURE IMPACT
This executive should be an enabler to the CEO and help the business meet its full potential. This executive should understand and exude U.S. Bank Values as a core component of their leadership style and approach, constructively resolve problems, align competing interests, and build consensus around strategies for success across multiple functional areas, working together on a common deliverable.
AGILITY AND POTENTIAL
- Foresight: Simplify complex problems, develop creative solutions, and thinking dexterity
- Learning: Self-awareness, curious and open-minded, courageous
- Adaptability: Authenticity, empathy, flex and transform
- Resilience: Ownership mindset, purpose, and integrity, persist and sustain energy
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $214,795.00 – $252,700.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
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