Pinnacle Group are seeking an exceptional Chief of Staff to perform a central coordinating role supporting the Divisional Director and the senior leadership team in our Pinnacle Service Families (PSF) division. Maintaining an overview of key priorities and deliverables across the team, you will ensure that we consistently deliver intelligent solutions on time and to a high standard. You will be a strong and effective communicator with a point of view you’re prepared to share, a natural problem solver and comfortable working at pace. You will have strong resonance with our vision, mission and values, and a high degree of empathy with military families. Your positive solutions-focused approach will bring value and energy to the team.
Pinnacle Service Families, part of Pinnacle Group, is one of three contractors appointed by the Defence Infrastructure Organisation to run the prestigious Future Defence Infrastructure Services (FDIS) contract. PSF are the National Accommodation Management Services contractor and as such we oversee all aspects of property allocation, move in, and move out and manage all in-residence maintenance enquiries. Our field force of over 120 housing officers manages the on-site customer interaction and the Home Services and Customer Services Teams at the National Service Centre manage all remote customer interaction. The FDIS contract is the flagship contract within Pinnacle Group.
In return we can offer you the opportunity to collaborate with a talented senior team who will support your growth, as well as develop your operating expertise and leadership skills. The role will also work closely with the Managing Director of our Homes business. In short, it is a great opportunity for an outstanding individual to build a career in a commercially minded and socially principled company.
This is a remote role that can be based anywhere within the UK however travel will be required to Liverpool and London.
Who we are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who we’re looking for
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities:
Person Specification:
Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
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