Chief of Staff Full Time

We are hiring a Chief of Staff to join our team, serving as a critical support to our leadership and helping to drive our mission forward. This role will be the operational backbone of our organization, ensuring smooth coordination across all aspects of our work and supporting key decision-making processes. Think of this role as similar to a Project Manager for our company operations. As a member of our team, you will have the opportunity to contribute your skills and expertise to groundbreaking projects that challenge the status quo and inspire positive change in housing equity. We are seeking an individual with a diverse skill set, strong organizational abilities, and a passion for our mission. This role will be joining the organization at an exciting time of growth, and balancing flexibility with organizational skills is key.

About Frolic Community

We are a small team of pragmatic dreamers working to shift the existing real estate development paradigm towards community ownership. Building on the research of our founders from the MIT Center for Real Estate, we are creating pocket-communities of 6-20 homes owned collectively via the Frolic Community cooperative housing model – designed to make buying a home within reach for generational renters and first time home buyers. We build our projects in partnership with single family home owners that have greater development potential on their land and who want to age in place, house their communities, and shape the future of their neighborhoods. We have 6 projects in development and over 30 in our pipeline, and are looking for fellow dreamers with acumen to join our team. Learn more about our work here:

Description

Chief of Staff Job Description
About Frolic

Building on our founders’ research at the MIT Center for Real Estate, we are creating pocket-communities of 6-20 homes owned collectively via the Frolic Community cooperative housing model, which is designed to bring homeownership within reach for generational renters and first-time home buyers. We build our projects in partnership with single-family home owners who have greater development potential on their land and who want to age in place, house their communities, and shape the future of their neighborhoods. We have 6 projects in development and over 30 in our pipeline, and are looking for fellow dreamers with acumen to join our team.

Learn more about our work here: https://www.frolic.community/who-we-are

About the Role
We are hiring a Chief of Staff to join our team, serving as a critical support to our leadership and helping to drive our mission forward. This role will be the operational backbone of our organization, ensuring smooth coordination across all aspects of our work and supporting key decision-making processes. Think of this role as similar to a Project Manager for our company operations. As a member of our team, you will have the opportunity to contribute your skills and expertise to groundbreaking projects that challenge the status quo and inspire positive change in housing equity.

We are seeking an individual with a diverse skill set, strong organizational abilities, and a passion for our mission. This role will be joining the organization at an exciting time of growth, and balancing flexibility with organizational skills is key.

Working here, you will:

• Provide direct support to the executive team, helping to manage their priorities and conducting ad hoc project work to assist in strategic decision-making.
• Engage with staff and advocate as needed to prevent bottlenecking and ensure every team member has the information and feedback they need to keep moving forward.
• Design and implement operational processes and project management structures to improve team effectiveness and to ensure alignment across the organization.
• Contribute to hiring processes and team development as we grow.
• Support mission-critical areas to alleviate capacity constraints on other team members.
• Adapt to changing priorities and take on additional responsibilities as needed in an ever-changing startup environment.
• Share in our culture of kindness, transparency, deep listening, curiosity, and trust – offering your own insights into how we can best support each other to grow and deepen our impact.

As the organization continues to grow and evolve, specific duties may shift without impacting the overall job description.

About You
We’re looking for someone who thrives in a dynamic environment, has a passion for social impact, and possesses a strong sense of initiative. This role is best suited for someone who can balance the needs of high-level strategic thinking with the ability to roll up their sleeves and get things done. You’re energized by complexity, motivated by mission-driven work, and able to bring structure and momentum to fast-moving teams. You have a collaborative mindset, a bias toward action, and take pride in helping an organization operate at its highest potential.

The key traits that are most important in this role are:

• Exceptional organizational and project management skills
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to work independently and hold many threads while maintaining attention to detail
• Adaptability and comfort with ambiguity in a startup environment
• Comfortable plugging into all the aspects of work involved in running a small and rapidly growing company
• Empathy and emotional intelligence to work effectively with diverse stakeholders
• Commitment to expanding communal ownership models and housing equity
• Ability to maintain confidentiality and exercise discretion
• Proactive mindset with the ability to anticipate needs and take initiative

Expected qualifications for successful candidates include:

• 2+ years working as Chief of Staff or substantially equivalent role
• 5+ years of experience in operations, project management, or a similar role
• Bachelor’s degree or equivalent experience
• Proficiency in project management tools and productivity software
• Demonstrated ability to manage complex projects and meet deadlines
• Demonstrated management experience overseeing cross-functional teams to ensure deadlines are met, deliverables are completed to standard, and team members receive the resources and support needed to succeed.
• Experience supporting executive-level decision making
• Experience working in a startup or fast-paced environment

Other aspects of your experience that would be a plus:

• Background in design, real estate, urban planning, or community development
• Experience with design thinking and/or visual communication (adobe suite, powerpoint, google slides). Examples of prior work and/or portfolio encouraged. Feel free to add these as attachments in your submission.
• Knowledge of cooperative business models or alternative ownership structures
• Experience working in small, fast-growth companies (4-10 people)

What We Offer
This position will be full-time and employee must be based in the Seattle metro area.
Employee must be in the Frolic offices in Capitol Hill, Seattle at least 4 days / week and will have the option to work remotely up to 1 days / week.

Base salary commensurate with experience. 80% company contribution to robust medical, dental and vision benefits, up to 3.5% employer match on sponsored 401(k) plan, and options in Frolic to be a co-owner of our company.

Frolic is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Salary

$100,000 – $140,000 a year

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