Under administrative direction of the County Manager, the Chief Information Officer plans, organizes and directs the operations and staff of the Information Systems Department including GIS; directs and coordinates development and production activities of Department; develops and implements an Information Technology strategy to support the County today and into the future; leads staff to build and manage a reliable and secure network for the County.
Education and Experience Requirements
- Bachelor’s Degree and ten (10) years’ work experience in information technology; or equivalent combination of education and work experience sufficient to perform the duties of the position.
- Pass an initial comprehensive criminal background check and be subject to periodic background checks during the course of your employment in this position.
- Valid State of New Mexico Driver’s license or able to obtain within six (6) months of employment.
Environmental Factors and Conditions/Physical Requirements
- Work is performed in an office environment; may be subject to repetitive motion such as typing, data entry and vision to monitor; may be subject to extended periods of intense concentration in the review of documents and reports.
- The noise level in the work environment is usually moderate.
- Required to sign and adhere to a Non-Disclosure agreement (NDA), ensuring the confidentiality of sensitive and proprietary company information as part of daily duties.
- Work schedule for this position may include working on religious holidays.
- Utilize, process, and navigate the County’s electronic ERP system as necessary and appropriate based on the needs and requirements of this position.
Essential Job Functions
The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
- Develops, evaluates and implements department goals, policies and procedures; evaluates programs and work processes; ensures activities comply with applicable laws, policies and regulations.
- Manages operations and staff; prioritizes and assigns work and projects; hires, trains and evaluates staff; counsels, coaches and instructs employees; develops staff and conducts performance evaluations; meets regularly with staff to review assignments and give direction.
- Develops and monitors the budget; prepares special and recurring reports, budgets, grants, proposals and contracts; recommends and implements changes to existing policies.
- Provides leadership, direction and coaching to staff in the areas of performance management, problem resolution, planning, and work assignments.
- Conducts research and planning for the department; monitors industry trends and identifies potential changes; analyzes workload and recommends staffing assignments and adjustments; manages projects including grants and capital projects.
- Consults with management to determine information requirements of management to determine boundaries and priorities of new projects, and to discuss system capacity and equipment acquisitions.
- Confers with department heads involved with proposed projects to ensure cooperation and further define nature of project.
- Consults with engineers, consultants and technical support to develop initiatives and strategies for current and future information technology objectives.
- Reviews project feasibility studies; establishes work standards.
- Prepares progress reports to inform management of project status and deviation from goals.
- Contracts with management specialists, technical personnel, or vendors to solve problems.
- Reviews reports of computer and peripheral equipment production, malfunction, and maintenance to ascertain costs and plan operating changes.
- Analyzes department workflow and staff job duties to recommend reorganization or departmental realignment.
- Assists staff in diagnosing and solving computer equipment problems.
- Participates in technical projects such as writing equipment specifications or developing computer programs for specified applications.
- Must ensure compliance with WCAG 2.0 AA and other guidelines determined by the ADA Web Coordinator when making changes to any webpage.
- Serves as HIPAA Security Officer for San Juan County; protective sensitive health and personal information stored electronically and ensure a compliant information security program.
- Performs other related duties as assigned.