Chief Executive Officer  Full Time

As our new CEO, you would be joining Switchboard at a pivotal time. You would build on our rich history and take the charity forward into its next chapter of change and growth.

You will lead a small, high-performing & committed team of managers and client facing staff, and work with a skilled, experienced and hard-working Board of Trustees to develop and implement Switchboard’s vision and strategy.

A willingness to balance operational management and strategic leadership is vital to the success of this role to ensure we can reach every LGBTQ+ person who needs us, today and into the future.

You will grow and diversify our income streams to create a financially robust foundation for growth and you will also be the public face and spokesperson for the organisation,

We’re looking for an inclusive and adaptable leader who shares our values and matches our ambition to make Sussex the best place in the UK for LGBTQ+ people to live.

Who we are looking for:

• Proven expertise in diversity and inclusion, with a rich understanding of how intersectional identities, including ethnicity, class and disability shape the lives of LGBTQ+ individuals and communities
• A deep understanding and commitment to the LGBTQ+ community, with special attention to the experiences of trans and non-binary people.
• Knowledge of and ability to implement charity regulatory requirements
• Experience of developing, implementing and communicating strategic plans in partnership with a range of stakeholders
• Experience in leading change management
• Strong leadership and interpersonal skills, with the ability to inspire, motivate and develop diverse teams of people to deliver results.
• Experience of establishing or adapting organisational structures, systems and staffing arrangements.
• Experience of managing a portfolio of services, including multi-agency partnership projects to achieve and evidence positive outcomes.
• Proven track record of achieving ambitious income targets and of financial management, including budget setting, monitoring and reporting.
• Outstanding communication, presentation, relationship management skills.

If this is you and you have the experience, skills and depth of understanding we are looking for, we would love to hear from you.

All of our services operate from an explicitly trans inclusive standpoint. We believe trans people are who they say they are, non-binary identities are valid, and our services are focused on intersectional inclusion. All employees and ambassadors of Switchboard are expected to represent these values in their work.

As a ‘by and for’ organisation, we actively encourage applications from members of LGBTQ+ communities and community members with intersectional needs and identities in particular. People of colour and TNBI people are under-represented within the Switchboard team and as part of our commitment to increasing team diversity we are adopting an ‘opportunity pledge’.

This means we will automatically shortlist for interview any applicant from one of these under-represented groups if they meet the key criteria. If you do not wish to be included in the opportunity pledge process, please indicate this in your form.

About Us

Brighton & Hove LGBT Switchboard has proudly delivered ‘by and for’ services for LGBTQ+ communities in Brighton & Hove and beyond for 50 years.

Supporting the health and wellbeing of LGBTQ+ individuals and communities is at the heart of our services.

Our current offer includes:

• BOLD (Bereavement, Older People, Dementia)
• Domestic Abuse Service
• Health Inclusion Programme
• Helpline
• Migrants, Refugees, Asylum Seekers Support
• Trans and Non-Binary Social Prescribing Plus
• Training and Inclusion Award Programmes

Each year we see the transformative impact of our services on the lives of our clients and the users of our services. We also see a great deal of unmet need across the communities.

Switchboard is a charity for LGBTQ people looking for a sense of community, support or information.

We connect people and support them directly through specially developed Switchboard services or link them other specialist organisations.

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